Feefo – independent reviews you can believe

When you read a Feefo review about us, whether it’s great or not so good, you can be 100% sure it comes from a real Colin M Smith customer. Why? Because all our reviews are independently collected and managed by Feefo – the leading, customer-verified review experts.

Why we use Feefo

Other review companies let virtually anyone post a review – sometimes with no real checks on why they’re leaving it or who they are. Not Feefo. It invites only genuine customers who have interacted with us to share their experience.

So, we and you can be confident all our Feefo reviews are the opinions of real Colin M Smith customers. This means we can understand where we’re getting things right and where we need to improve what we do.